All the Tools You Need in the Palm of Your Hand
Alpha Bay isn’t just a Point of Sale system, it’s a full-featured cloud-based retail suite that allows you to better serve customers from anywhere in your store.
αBay Enterprise-Class Retail Suite:
- POS Apps
- Mobile POS
- Mobile Point of Service
- Store Operations Apps
- Store Inventory Management
- Loyalty and Customer Relationship Management
- Merchandising Management
- Cash Management
- Enterprise Management Apps
- Price and Promotions Management
- Item Management
- Business Intelligence/Reporting
- Inventory Cost Management
αBay Point of Sale applications empower your store associates to become sales consultants instead of simply cashiers. αBay’s powerful Mobile POS and Mobile Point of Service applications integrate with legacy POS systems, so you can quickly realize the benefits of a mobile Point of Sale future.
Simpler, Faster Checkout
αBay Mobile POS gives you the power and functionality of a modern, full-featured Point of Sale workstation in the palm of your hand. Assist customers, find inventory and process payments from anywhere in the store – all from a mobile device.
Powerful Extension to Legacy POS:
- Eliminate checkout lines
- Transform cashiers into sales consultants
- Eliminate lost sales due to long delays
- Provide quick answers to inventory or pricing inquiries
- Drive impulse buying
- Process returns without waiting
Assist Customers from Anywhere in the Store
αBay Point of Service delivers access to real-time customer, product, and inventory information, creating opportunities to turn occasional shoppers into lifetime customers. αBay Point of Service works with legacy POS hardware and the industry’s latest mobile devices, thereby increasing functionality without costly hardware/device replacement.
Richer Customer Experience:
- Process in-store returns for items purchased on the web or from catalogs
- Create or access customer profiles and purchase history
- Look up cross-store and cross-channel inventory
- Access and interface to the existing retail website
- Fulfill web-generated and catalog orders
αBay Store Operations applications provide store management with powerful tools that deliver insight and flexibility to boost in-store sales. αBay Store Operations apps provide key business functions such as Store Inventory Management, Customer Relationship Management, Merchandising Management and much more, so you can streamline operations, increase customer satisfaction and maximize store profitability.
Reduce Out-of-Stocks and Increase Sales
The αBay Store Inventory Management app enables employees to access real-time inventory information from anywhere in the store. Manage all of your inventory from any device – store transfers, pricing, quantities, margins, receiving and more, all in real-time.
Sell Smarter with Personalized Service
αBay Customer Relationship Management app collects and organizes information about customers on a real-time basis, so you can put actionable customer information at the fingertips of your employees. Having real-time information readily available at the Point of Service enables employees to:
- “Save the Sale”
- Increase basket size
- Drive customer loyalty
- Enhance the customer shopping experience
Manage Dynamic Pricing at Store Level
The αBay Merchandising Management app is a powerful solution for retailers to proactively implement pricing strategies at the store level. Drive sales with the ability to quickly change prices, create price rules, activate pending price changes and print shelf labels—all from the sales floor.
αBay Enterprise Management applications provide the control and visibility required to satisfy the needs of your entire organization. By applying real-time insight into critical retail performance metrics, decision making is dramatically improved — allowing you to drive sales and improve store profitability across your entire retail enterprise. Improve information integrity across your extended enterprise with αBay Enterprise Management applications.
Understand Your Customers to Keep Them Coming Back
αBay Price and Promotions Management app gives retailers the dynamic tools and information they need to convert knowledge about customers into increased sales. Integrated pricing, promotions, ad management, and analytics enable you to offer the right products at the right price based on your unique customers. Plan which items to promote, the details for the promotion, and when and where to run the promotion – all with a simplified setup and configurable templates.
- Regional/Zone Pricing
- Value-Based Pricing
- Seasonal Pricing
- Target-Return Pricing
- Cost Plus Pricing
Consistent Data Across All Channels
The αBay Item Management app offers an integrated merchandise management solution to ensure accurate and consistent data across all areas of your retail operations. Items need only be set up once and the finance department, distribution center, merchandisers, buyers, etc. can all view the same real-time item information.
Drive Omni-Channel Inventory Fulfillment
The αBay Inventory Cost Management app provides a comprehensive set of features required to make critical inventory control decisions across your entire retail enterprise. αBay Inventory Cost Management is your centralized source for advanced inventory control, tracking, shipping/receiving, transfers and real-time inventory information.