Founded in July 2005 by enterprise software, mobile computing, and networking industry veteran, Jack Blount, Alpha Bay is a global technologies and services provider that delivers C³ Customer Centric Computing^SM solutions to multi-channel retailers. Alpha Bay is an industry leader in mobile technology that empowers retail associates, and even customers with the flexibility to find inventory and to check out anywhere in the store, in real time. Alpha Bay’s mobile technology was architected from the ground up as an integrated component of Alpha Bay’s AIRS suite, which includes applications such as Point-of-Service, Web Store, Catalog Order Management, Store Operations, Customer Management, Item Management, Business Intelligence, Reporting, and more. Alpha Bay also develops and deploys state-of-the-art database technologies to manage real-time retail information and deliver unsurpassed levels of data reliability and security. The worldwide headquarters of Alpha Bay is anchored in the Rocky Mountains with offices in the leading technology centers of Salt Lake City, Utah, Denver/Boulder, Colorado.

Blount and his immediate executive team have nearly two centuries of combined experience in enterprise system software, mobile computing, and network technologies. They also have extensive technology experience in software design, development, and management, and in enterprise systems, client/server computing, and network/system management. The founders of the company have deep roots in international successes such as Novell, JD Edwards, WordPerfect, and SirsiDynix and can point to pioneering practices that are now notable centerpieces in enterprise software system solution installations including Walmart, IBM, Microsoft, SAS, Entergy, the US Army, the Smithsonian Institute, and thousands of other companies and government entities around the world.

This experience, insight, and technical astuteness led the founders of Alpha Bay to conclude that a customer-centered approach to retail technology was exactly what the industry needed. C³ Customer Centric Computing transforms a retailer’s IT infrastructure into customer information, customer loyalty, customer empowerment, and customer-perceived differentiating value.

Alpha Bay has proven that through combining the best technical minds in the industry and our intimate knowledge of retailer’s challenges and opportunities, we can deliver innovative technology that creates an unprecedented real-time connection between retailers and their customers, improving overall customer satisfaction and increasing retailers’ revenue.

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